Hardcore Diesel and Automotive Refund Policy
Thank you for shopping at Hardcore Diesel and Automotive.
If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns listed below.The following terms are applicable for any products that you purchased from Hardcore Diesel and Automotive.
*We do NOT accept returns for international sales.
Interpretation and Definitions
Interpretation:
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the company”, “we”, “us” or “our” in this Agreement) refers to Hardcore Diesel LLC, 1313 Rogers Street, Savannah GA 31415.
- Product(s) refer to the items offered for sale on the service.
- Orders mean a request by you to purchase products from us.
- Service refers to the website.
- Website refers to Hardcore Diesel and Automotive, accessible from http://www.hardcorediesel.net
- You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By telephone: 1-888-661-1292
We will reimburse You no later than 14 days from the day on which we receive the returned product(s). We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement. It is the responsibility of the customer to pay for shipping fees for the return of the item.
Conditions for Returns
In order for the product(s) to be eligible for a return, please make sure that:
- The product(s) were purchased in the last 30 days
- The product(s) are in the original packaging
The following product(s) cannot be returned:
- The supply of product(s) made to your specifications or clearly personalized.
- The supply of product(s) damaged and/or used after opening the original packaging.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the product(s) to us. You should send the product(s) at the following address:
Hardcore Diesel and Automotive
1313 Rogers Street
Savannah, GA
31415
We cannot be held responsible for product(s) damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the product(s) or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By phone: 1-888-661-1292